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Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
You can contact our call centre during the following times:
Monday – Saturday: 8:30am – 6pm Sunday: closed
Are you a Q Mastercard holder?
Call +64 9 580 7399 (Overseas)
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Columbus Financial Services Ltd – Dispute Resolution Team
Private Bag 94013
For Q Card customers, whether it's finding the latest offers and deals, or learning how to make the most of your Q Card, explore some of our Frequently Asked Questions.
For new & existing customers
Visit Q Mastercard
For existing customers only
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