Your card expires every 3 years at the end of the month indicated on the front of your card. For example, if your expiry date is 01/26 your card will expire on 31 January 2026.
If your card has expired and you have not received your renewal card please contact our Customer Services team to request one
Q Card Holders:
Call 0800 117 000
Q MasterCard Holders:
Call 0800 119 100