Are you a cardholder?
Please select the card you have:
Are you a merchant?
Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
If you are concerned that your card has been lost, stolen or used fraudulently please call us immediately so that we can cancel your Card and arrange a new one for you.
Q Mastercard Holders: 0800 119 100 or +64 9 580 7399 if you are overseas.
Q Card Holders: 0800 117 000 or +64 9 525 8554 if you are overseas.
You can contact our call centre during the following times:
Monday – Friday: 9am – 6pm Sundays: closed
*Public Holiday, Friday 29 March: Closed*
Are you a Q Mastercard holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Mastercard:
Columbus Financial Services Ltd
Private Bag 94013
Auckland 2241
You can contact our call centre during the following times:
Monday – Saturday: 9am – 6pm Sunday: closed
*Public Holiday, Friday 29 March: Closed*
Are you a Q Card holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Card:
Consumer Finance Ltd
Private Bag 94013
Auckland 2241
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