It's easy to activate - select an option below to activate your new card.
Activate via the app by downloading the app via:
You will need:
When you login:
You will need:
When you login:
Activate by calling us 24/7 0800 359 002 in NZ
(or +64 9 580 7328 from overseas).
You will need:
When you call us:
Once you activate and sign your card, you’ll get all the benefits of a credit card and long term finance rolled into one, with:
You can contact our call centre during the following times:
Monday – Friday: 9am – 6pm Sundays: closed
*Public Holiday, Friday 29 March: Closed*
Are you a Q Mastercard holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Mastercard:
Columbus Financial Services Ltd
Private Bag 94013
Auckland 2241
You can contact our call centre during the following times:
Monday – Saturday: 9am – 6pm Sunday: closed
*Public Holiday, Friday 29 March: Closed*
Are you a Q Card holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Card:
Consumer Finance Ltd
Private Bag 94013
Auckland 2241