Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
We do not accept payments via cheque. Please use one of our other accepted payment methods such as online banking, automatic payments or Direct Debit. Contact your bank to discuss the option that best suits you.
You can contact our call centre during the following times:
Monday – Friday: 9am – 6pm Sundays: closed
Are you a Q Mastercard holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Mastercard:
Columbus Financial Services Ltd
– Dispute Resolution Team
Private Bag 94013
Auckland 2241
You can contact our call centre during the following times:
Monday – Saturday: 9am – 6pm Sunday: closed
Are you a Q Card holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Card:
Consumer Finance Ltd
– Dispute Resolution Team
Private Bag 94013
Auckland 2241
