Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
Standard Purchases
Q Card Holders: To find out which merchants accept Q Card you can locate them on the merchant finder here, or you can confirm with the merchant directly.
Q MasterCard Holders: Q Mastercard is accepted everywhere Mastercard is accepted, worldwide. There is no need to confirm.
Long Term Finance
To find out which stores offer Long Term Finance deals you can check our Q Deals page here, or you can confirm with the store directly.
You can contact our call centre during the following times:
Monday – Friday: 9am – 6pm Sundays: closed
*Public Holiday, Friday 29 March: Closed*
Are you a Q Mastercard holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Mastercard:
Columbus Financial Services Ltd
– Dispute Resolution Team
Private Bag 94013
Auckland 2241
You can contact our call centre during the following times:
Monday – Saturday: 9am – 6pm Sunday: closed
*Public Holiday, Friday 29 March: Closed*
Are you a Q Card holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Card:
Consumer Finance Ltd
– Dispute Resolution Team
Private Bag 94013
Auckland 2241
