Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
Q PLAN is a feature of Q Mastercard that allows you to enjoy a longer period to pay for those bigger purchases. It lets you convert purchases of $250 or more into a Fixed Instalment plan over 9, 12 or 15 months, with a much lower interest rate than for expired Standard Purchases.
You can contact our call centre during the following times:
Monday – Friday: 9am – 6pm Sundays: closed
*Public Holiday, Friday 29 March: Closed*
Are you a Q Mastercard holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Mastercard:
Columbus Financial Services Ltd
– Dispute Resolution Team
Private Bag 94013
Auckland 2241
You can contact our call centre during the following times:
Monday – Saturday: 9am – 6pm Sunday: closed
*Public Holiday, Friday 29 March: Closed*
Are you a Q Card holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Card:
Consumer Finance Ltd
– Dispute Resolution Team
Private Bag 94013
Auckland 2241
