Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
There are no fees for setting up a Q PLAN, however there are interest charges. The interest differs depending on the plan you choose, and forms part of the Instalment amount each month. You are shown the total interest amount at the time you convert the purchase. The instalment interest amount is also reflected on your monthly statement
12.50% p.a. on 9 months plan
13.00% p.a. on 12 months plan
13.50% p.a. on 15 months plan
You can contact our call centre during the following times:
Monday – Friday: 9am – 6pm Sundays: closed
*Public Holiday, Friday 29 March: Closed*
Are you a Q Mastercard holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Mastercard:
Columbus Financial Services Ltd
– Dispute Resolution Team
Private Bag 94013
Auckland 2241
You can contact our call centre during the following times:
Monday – Saturday: 9am – 6pm Sunday: closed
*Public Holiday, Friday 29 March: Closed*
Are you a Q Card holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Card:
Consumer Finance Ltd
– Dispute Resolution Team
Private Bag 94013
Auckland 2241
