Interest accrues on the unpaid owing balance of all transactions on the account that are interest-bearing. Interest is calculated daily on an annual basis (365 days per year).
Interest is applied on the statement date and forms part of the closing balance for payment on your next due date.
You can contact our call centre during the following times:
Monday – Saturday 8.30am – 6pm Sundays: closed
Are you a Q Mastercard holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Mastercard:
Columbus Financial Services Ltd
Private Bag 94013
Auckland 2241
You can contact our call centre during the following times:
Monday – Saturday 8.30am – 6pm Sundays: closed
Are you a Q Card holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Card:
Consumer Finance Ltd
Private Bag 94013
Auckland 2241
Q Mastercard
Q Card