Are there any fees or interest charges for using Q PLAN?

There are no fees for setting up a Q PLAN, however there are interest charges. The interest differs depending on the plan you choose, and forms part of the Instalment amount each month. You are shown the total interest amount at the time you convert the purchase. The instalment interest amount is also reflected on […]

What is Q PLAN?

Q PLAN is a feature of Q Mastercard that allows you to enjoy a longer period to pay for those bigger purchases. It lets you convert purchases of $250 or more into a Fixed Instalment plan over 9, 12 or 15 months, with a much lower interest rate than for expired Standard Purchases.

Specific Conditions Relating to Notices and Disputes

I/We may ask my/our Bank to reverse a direct debit up to 120 calendar days after the debit is made if: i. I/we don’t receive a written notice of the amount and date of the direct debit from the Initiator; or ii. I/we receive a written notice but the amount or the date of debiting […]

Q Mastercard – How do I apply?

Apply online You can apply for a Q MasterCard directly by clicking here. If you’re approved, you’ll receive your card in the mail within 10 business days, then you can start shopping with it once activated. Apply in-store If you’re keen to start shopping now, you can apply at selected stores when making a Long […]

Q Card – What can I do in My Account?

Using My Account, you can: – View a summary of your plans and payments – Update your contact details – Nominate an Authorised Person – Set or change your PIN – Change your password