Important Documents & Policies

Please click on the links below to access important documents and policies relating to the Q Card.

• Terms and Conditions – these are the terms and conditions that govern the use of your Q Card.
• Initial Disclosure Statement – this is the disclosure statement that we provide you under the Credit Contracts and Consumer Finance Act 2003 which sets out key information about your Q Card Account.
• QFE Disclosure Statement – this document includes disclosures made pursuant to the Financial Advisers Act 2008.
• Privacy Policy - we recognise the importance of safeguarding your personal and financial information. This document details how we collect, hold and use your information.
• Direct Debit form - for hassle-free payments.
• Automatic Payment form - for fixed payments; weekly, fortnightly or monthly.
• Specific Conditions relating to notices and disputes for direct debit payments.