Q Card is a credit card that allows you to take advantage of finance promotions offered by a variety of participating merchants in New Zealand.
A summary of some fees are below. For a full list of fees and charges including default fees and charges click here.
Our standard interest rate is 25.99% p.a. and the annual account fee is $50.
You have the right to cancel your Q Card Account at any time.
There are consequences and fees associated with default. Please click through to read more.
If you are unable reasonably to keep up your payments or other obligations because of illness, injury, loss of employment, the end of a relationship, or other reasonable cause, you may be able to apply to us for an unforeseen hardship variation.
If any of your contact details have changed you must notify us. Please log in to Web Self Service or phone us on 0800 117 000 to update your contact information.
We have an internal complaints handling process. If you have a problem, concern, or complaint about any part of our service, please contact us so that we can try to fix the problem.