Credit Fees & Charges

Establishment Fee

$55, charged when you enter into your first Fixed Instalment Plan or Flexi Payment Plan.

Advance Fee

$35, charged every time you enter into a Fixed Instalment Plan or Flexi Payment Plan, except where it is your first Fixed Instalment Plan or Flexi Payment Plan (where an Establishment Fee will be charged).

Account Fees

$50 annual fee, payable in two advance instalments of $25 every six months, to cover the costs of administering your Card Account.

Cancellation Fee

$0 payable should you cancel a Plan.

Statement Reprint Fee

$7.50 for up to 5 Statements, then $1 per Statement thereafter, payable on each request for additional Statement copies.

Card Replacement Fee

$10 payable should a new Card be issued.

Refund Fee

$0 payable should you ask for any credit balance to be refunded to you.

Fixed Instalment Plan Prepayment Fee

$0 for covering our administration costs should you pay the unpaid balance of a Fixed Instalment Plan before the final payment is due.

Restructure Fee

$16.50 payable on provision of a permanent or temporary restructure of your credit contract following any default in payment including but not limited to payment arrangements and variation. 

Q Card fees and charges are correct as at 6 November 2018. We can vary these fees and charges at any time.