Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
Yes, in some cases. If you have made a Standard Purchase and do not repay that purchase within the promotional interest free period (usually 3 months), the outstanding balance will become interest bearing and attract interest at the Standard Interest Rate. Any outstanding balances in this category which become interest bearing from 23 May onwards will attract interest at the updated interest rate.
The Expired Promotional Rate which applies to Long Term Finance Purchases is not changing.
You can contact our call centre during the following times:
Monday – Friday: 9am – 6pm Sundays: closed
Are you a Q Mastercard holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Mastercard:
Columbus Financial Services Ltd
– Dispute Resolution Team
Private Bag 94013
Auckland 2241
You can contact our call centre during the following times:
Monday – Saturday: 9am – 6pm Sunday: closed
Are you a Q Card holder?
If you would prefer to contact us in writing, then please send your correspondence to the following address:
Q Card:
Consumer Finance Ltd
– Dispute Resolution Team
Private Bag 94013
Auckland 2241
