Q Card credit fees and charges

  • Our standard card interest rate is 25.25%. Depending on the special offers available at the time of your purchase a lower interest rate may apply to your purchase.

  • Establishment Fee $45.00 for approving your application and setting up your Q Card account, debited against your Fixed Instalment Plan or Flexi Payment Plan when you have made a Purchase in conjunction with your application.

  • Advance Fee will be debited to your Fixed Instalment Plan or Flexi Payment Plan each time you take up a new Fixed Instalment Plan or Flexi Payment Plan (excluding any Q EFTPOS Plan Advances). Advance Fees will be shown on the relevant Q Card Voucher. Advance Fees are calculated according to the costs incurred in processing and documenting the advance, and will vary depending upon the Merchant from whom you have used the Advance proceeds to purchase Goods. Advance Fees form part of the applicable Plan unpaid balance.

  • Cancellation Fee $0.00 payable should you cancel a Plan.

  • Statement Reprint Fee $5.00 per month/each payable on your request for additional statement copies

  • Card Replacement Fee $10.00 payable should a new Card be issued.

  • Refund Fee $0.00 payable should you ask for any credit balance to be refunded to you.

  • PPSR Registration Fee of $3.00, debited against your first Fixed Instalment Plan or Flexi Payment Plan.

  • PPSR Renewal Fee of $3.00, debited against your Fees & Miscellaneous Plan every five years prior to the expiry of the financing statement registered against you in respect of your Q Card.

  • Fixed Instalment Plan Prepayment Fee, covering our administration costs should you pay the unpaid balance of a Fixed Instalment Plan before the final payment is due.

  • Account Fees $45.00 an annual fee payable in two six monthly advance instalments of $22.50 each to cover the costs of administering your Card Account.

  • Variation Fee $16.50 payable on the variation of the repayment terms of any of your Plans

 

The following fees and charges apply should you default under the contract:

  • Default Fees payable under each separate event of default including default administration services and the issuing of default notices and/or Statements in relation to collection activities and the age of the default:

(i) Stage One: when we have not received payment in full on due date and a Statement issues showing an “overdue – please pay immediately amount”: $15.00;

(ii) Stage Two: when we have not received payment in full on due date and a Reminder Notice issues: $15.00;

(iii) Stage Three: when we have not received payment in full on due date and an Overdue Notice issues: $15.00; and

(iv) Stage Four: when we have not received payment in full on due date and a Final Notice issues: $15.00.

 In the event a part payment is received on an outstanding balance we may at our absolute discretion defer your transition through the various stages of the collection process. In the event of a serious default we may accelerate your transition through the various stages of the collection process.

  • Repossession Fee and related fees as charged by an agent on possession, storage, and tracking of goods, or for general service in the event of a default.
  • Collection Fee as charged by an agent in collecting money due by you.
  • Sales and Commission Fee as charged by an agency relating to the sale of your goods if they are possessed by, or surrendered to CFL including any legal fees. 
  • Default Interest - where a default in payment occurs, we may charge default interest on the overdue amount while the default continues at a rate which is 5% above the Standard Interest Rate.

 

Fees are correct as at the 5th March 2012.